On-site support contracts are great for businesses that need on-site visits frequently or at scheduled intervals. Our flat monthly rates are also a great way to reign in IT spending. We offer several different plans to fit your needs and budget, ranging from only a few hours a month to full-time on-site consultants.
Clients under technical support contracts automatically receive priority trouble ticket resolution. They also receive monitoring, antivirus and backup services. They are given access to our ticketing portal, which lets both users and management know exactly what is being worked on and when. Clients receive insight into the most critical areas including hardware, software and ticket tracking.